{"id":9012,"date":"2026-09-28T10:00:00","date_gmt":"2026-09-28T10:00:00","guid":{"rendered":"https:\/\/niveshsankalp.com\/?page_id=9012"},"modified":"2026-10-22T14:39:17","modified_gmt":"2026-10-22T09:09:17","slug":"grievance-redressal","status":"publish","type":"page","link":"https:\/\/niveshsankalp.com\/hi\/grievance-redressal\/","title":{"rendered":"\u0936\u093f\u0915\u093e\u092f\u0924 \u0928\u093f\u0935\u093e\u0930\u0923 \u0935\u094d\u092f\u0935\u0938\u094d\u0925\u093e"},"content":{"rendered":"<h1 class=\"wp-block-heading\" style=\"text-transform:none\">Grievance redressal<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">At Nivesh Sankalp, we are committed to providing transparent, prompt, and professional mutual fund distribution services. We have established a structured investor grievance redressal mechanism to ensure any queries, service issues, or complaints are addressed effectively.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Level 1: Resolution by Nivesh Sankalp (Distributor) <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any grievance regarding our services, transaction processing, or documentation assistance, please <a href=\"https:\/\/niveshsankalp.com\/hi\/contact\/\" data-type=\"page\" data-id=\"9006\">contact us<\/a> first: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Grievance Officer: Archana Sharma (ARN-338632) <\/li>\n\n\n\n<li>Email: archana@niveshsankalp.com <\/li>\n\n\n\n<li>Phone \/ WhatsApp: +91 82719 24315 <\/li>\n\n\n\n<li>Working Hours: Monday to Saturday, 10:00 AM \u2013 6:00 PM IST <\/li>\n\n\n\n<li>Turnaround Time: We acknowledge all complaints within 24\u201348 hours and aim to resolve them within 5\u20137 working days. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Level 2: Escalation to Asset Management Companies (AMCs) or RTAs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your complaint relates directly to scheme operations, statement generation, dividend credits, or redemption payouts, you can escalate the matter to: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The concerned AMC&#8217;s investor relations team<\/li>\n\n\n\n<li>Registrar and Transfer Agents (RTAs) such as <a href=\"https:\/\/camsonline.com\" target=\"_blank\" rel=\"noopener\">CAMS<\/a> or <a href=\"https:\/\/www.kfintech.com\/\" target=\"_blank\" rel=\"noopener\">KFintech<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Level 3: Regulatory Escalation (SEBI SCORES &amp; SMART ODR)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your grievance redressal request is not resolved to your satisfaction within 30 days, you may escalate the issue through official regulatory dispute channels: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SEBI SCORES Portal: Visit scores.sebi.gov.in to lodge your complaint directly with SEBI<\/li>\n\n\n\n<li>SMART ODR Portal: You can also use the Securities Market Approach for Resolution Through ODR Portal at smartodr.in.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Disclaimer: Mutual Fund investments are subject to market risks. Read all scheme related documents carefully. ARCHANA SHARMA (ARN 338632) is an AMFI-registered Mutual Fund Distributor.<\/p>","protected":false},"excerpt":{"rendered":"<p>Grievance redressal At Nivesh Sankalp, we are committed to providing transparent, prompt, and professional mutual fund distribution services. We have established a structured investor grievance redressal mechanism to ensure any queries, service issues, or complaints are addressed effectively. Level 1: Resolution by Nivesh Sankalp (Distributor) If you have any grievance regarding our services, transaction processing, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9012","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/niveshsankalp.com\/hi\/wp-json\/wp\/v2\/pages\/9012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/niveshsankalp.com\/hi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/niveshsankalp.com\/hi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/niveshsankalp.com\/hi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/niveshsankalp.com\/hi\/wp-json\/wp\/v2\/comments?post=9012"}],"version-history":[{"count":7,"href":"https:\/\/niveshsankalp.com\/hi\/wp-json\/wp\/v2\/pages\/9012\/revisions"}],"predecessor-version":[{"id":9484,"href":"https:\/\/niveshsankalp.com\/hi\/wp-json\/wp\/v2\/pages\/9012\/revisions\/9484"}],"wp:attachment":[{"href":"https:\/\/niveshsankalp.com\/hi\/wp-json\/wp\/v2\/media?parent=9012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}